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About

CCN’s Primary Response Team of over 3000 specialists provides critical incident response services directly to employers, and through third parties such as EAPs, in response to traumatic incidents including workplace fatalities and bank robberies.

Requirements

Specialists serving on CCN’s Primary Response Team must:

  • Complete a CCN Network Specialist Application
  • Have a Masters or Doctoral degree in a mental health field
  • Maintain licensure and/or certification to practice independently in her/his state
  • Maintain $1 million/$3 million in professional liability insurance
  • Complete CCN’s Online Best Practices Program
  • Complete training in a phasic, multi-component approach to critical incident response or psychological first aid such as that provided by CCN, the Red Cross, the ICISF, and, or FEMA. Other related trainings may be considered on an individual basis.

Resources

To access applications and other documents related to serving on CCN’s Primary Response Team, click on the corresponding resource link below. Depending on the type of resource accessed, this link may connect to a PowerPoint file, a website for online training, or a PDF document that can be saved and printed.

Unless directed otherwise, applications and forms may be printed, completed and returned as needed via fax to CCN Network Development at 616-257-3515.

Specialist Application
All specialists serving in our Primary Response Team must have a completed CCN Specialist application on file. This is CCN’s standard specialist application and it need not be completed for each CCN specialty team the provider serves on. If it has already been completed and is on file it need not be completed or submitted again.

 

 

 

 

 

 

 

 

Online Best Practices Training

CCN's online, on-demand program, "Best Practices in Critical Incident Response in the Workplace" provides attendees with a no-cost, video-enhanced overview of:

  • The latest research and best practices in critical incident response.
  • The client relationship as it relates to serving employers.
  • What we have learned about resiliency and post traumatic stress disorder.
  • Overview of Psychological First Aid (PFA) guidelines.
  • How to conduct individual, small and large group briefings in the workplace.


This program summarizes the latest recommendations by leaders in the industry and integrates the Psychological First Aid principles published by the National Center for Post Traumatic Stress Disorder and SAMHSA. All CCN Specialists will be required to complete this training.

Registration Link