| 01.25.08 |
| Using Technology in Mass Disasters |
by Bob VandePol, and Betty Gilmore
EAPs, healthcare providers, and health insurance companies increasingly are using information technology applications to address a wide range of concerns facing their client populations. For example, when addressing
health and wellness issues, EAPs and healthcare providers are using Websites and e-mail campaigns to help educate employees about topics such as fitness, elder care, and preventive medicine. When addressing the needs of people who have already received a diagnosis of a physical health problem or a mental health disorder, healthcare providers and EAPs are using technologies such as online cognitive behavioral therapy programs to try to help people recover and return to productive functioning.
Within the specific domain of critical incident response (CIR), EAPs and healthcare providers are assisting people who have experienced an abnormal event that can overwhelm their normal coping mechanisms. The World Health Organization recommends use of a phase-sensitive, multi-component response for populations exposed to extreme stressors. Technology can help make that happen.
For the complete PDF, click here.
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