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Hello
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 As
Crisis Care Network celebrates its
10th Anniversary this month, we pause
to reflect upon the challenges and
accomplishments inherent in response to over
30,000 workplace critical incidents. Yes, we
have evolved through a decade of industry
fluctuations and technological/operational
advances but one thing has remained constant –
WE SERVE PEOPLE on what may be the
worst day of their lives. Doing so is both an
awesome responsibility and privilege. We must do
it well and must keep learning how to do it
better.
Evidence-based
practice has become increasingly important in
all aspects of medical care, including
behavioral health. Critical Incident Response
services have rightly also received increased
scrutiny as utilization has increased following
workplace tragedies.
Psychological
First Aid (PFA) is the concept currently
advocated by most authoritative guidelines.
Effective PFA practice to the workplace requires
not only developing expertise in a spectrum of
evidence-informed interventions but, even more
importantly, attending to assessment of the
impacted organization’s corporate culture and
business objectives, tailoring responses that
fit those objectives, partnering with leadership
to position and resource them favorably after
the response is completed, and fostering the use
of individual/workgroup resiliency
resources. Please
review this edition’s synthesis of articles
intended to address updates in PFA and their
application to the workplace. Crisis Care
Network remains committed to keeping you
apprised of the latest information,
publications, trends and events shaping best
practices in Critical Incident Response
services.
Best,
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Psychological First Aid
Field Operations
Guide | |
| Developed
by the National Center for PTSD and the
National Child Traumatic Stress
Network, this 2nd edition of the Field
Operations Manual continues to set the standard
for delivering evidence-informed intervention
following a disaster or act of terrorism. PFA
offers a modular approach to assist adults,
adolescents, children, and families in the
immediate aftermath of an event and is designed
to reduce initial emotional distress while
facilitating resilience and coping among
recipients. The flexibility of PFA makes
application of the basic principles to workplace
crisis response readily apparent. This edition
also includes many valuable handouts for
educating and supporting a wide range of
populations. To view or download the manual
click PFA .
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"Courage to Care" - A
PFA Fact
Sheet | |
| This brief
handout provides an excellent synopsis of key
Psychological First Aid objectives, along with
basic "Do's and Don't's" for facilitating
recovery following a disaster. This fact sheet
is suitable for interventions focused on
both the public and private sectors.
Provided courtesy of the Uniformed Services
University in Bethesda, Maryland, this
information is part of a larger health promotion
campaign. To view the document click Fact
Sheet . |
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Traumatic Events in the
Workplace: Toward Effective
Policy | |
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This informative article by Mark
Braverman, PhD, provides an in-depth analysis of
how trauma impacts the workplace, and the
implications for policy formation. Rather
than simplistically viewing crises as situations
to control and contain, Dr. Braverman makes
the case that traumatic events represent an
important opportunity for organizations to
develop those capacities that will carry them
successfully into the future. To read the
complete article click here .
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Events of Professional
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The Crisis Care Network Executive Clinical
Team anticipates a busy 4th quarter as it
presents at the following conferences:
October 14-17
National Safety Council Congress &
Expo
Bob Vande
Pol
NSC
October 23-27
Employee Assistance Professionals
Association
Jeff Gorter - Pre-Conference Institute
Training
Betty Gilmore & Bob Vande Pol -
Seminar
EAPA
November 6-7 National
Association of Convenience
Stores
Bob Vande
Pol
NACS
November 14
International Society for Traumatic Stress
Studies
Jeff
Gorter
ISTSS
December
4 National
Utility Contractors
Association
Bob Vande
Pol
NUCA
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EAPA
Pre-Conference Institute Training, October
23
 CCN is proud to serve EAPA
as its provider of Critical Incident Response
Training. Jeff Gorter, LMSW, will be conducting
this combined one day online/onsite training,
"Best Practices for Critical Incident
Response in the Workplace".
Mr. Gorter serves as CCN's National Account
Manager and as a member of the Clinical Team.
This course will be available as part of EAPA's
Pre-conference Institute in San Diego, on
October 23rd, 2007. We look forward to seeing
you in California! Register now at EAPA's
online registration .
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Training
Opportunities in Toronto
CCN is pleased to team with Leading Edge
Seminars to bring the Advancing Best
Practices in Critical Incident Response
training to Toronto, Ontario. Led by Ariel
Eselevsky, the online/onsite combined training
will take place on October 29. To register click
training
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Advancing
Best Practices Trainings in Chicago
Trainer: Ariel
Eselevsky
Date: October 16,
2007
Time: 8:30am-4:30pm
Location: Kenneth Young
Center
1001
Rohlwing
Road
Elk
Grove Village, IL 60007
For more
information or to register by
phone:
Dana Wilson
847-981-3687
To Register
Online: registration
Early
Bird Rate ends September 15,
2007
Sponsoring Agencies:
WorkPlace Solutions and Alexian Brothers
Behavioral Health Hospital
Trainer: Rod
Ogilvie
Date: October 19,
2007
Time: 8:30am-4:30pm
Location: 27555 Diehl
Road
Warrenville,
IL 60555
For more information or to
register by phone:
Tracey Stills
866-317-0406
Associates in Professional
Counseling
640 S. Washington Street, Suite
324
Naperville, IL 60540
To
Register Online: registration
Sponsoring
Agencies: Associates in Professional
Counseling and Linden Oaks Hospital at
Edward
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