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As the field of workplace critical incident response services continues to bridge the chasm between research and practice, the disparities discovered between it and standard therapeutic practice become increasingly magnified. Behavioral Health professionals engaged in Critical Incident Response service can not simply conduct a wholesale transfer of office-based skills into a corporate setting and successfully facilitate accomplishment of organizational/individual objectives. On the (fortunately rare!) situations in which Crisis Care Network receives a customer complaint regarding the service delivered by a CCN Specialist it nearly always pertains to a lack of corporate savvy - not of clinical judgment. This edition of PracticePoints highlights and teases out some of the differentiating factors leading to services most pertinent to the workplace. I welcome your feedback and invite you to contact me directly or via the Forum section of CrisisCoach. Best, |
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Strategic Specialty Partnerships |
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This article, recently published in the "Journal of Workplace
Behavioral Health" and included as a chapter in the book Workplace
Disaster: Preparedness, Response, and Workplace Management explores
the rapid advancement of both research and practice in the field of
organizational crisis intervention. These advances have brought
demands for more substantial breadth and much greater depth in EAP
efforts to serve their clients in this critical domain. To view the
article click
Journal. |
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ICISF 9th World Congress |
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Lyle Labardee, CEO of Crisis Care Network attended the ICISF 9th
World Congress on Stress, Trauma and Coping in Baltimore, MD on
February 16-18, 2007. This year's conference, "Evolving
Comprehensive Crisis Intervention" included presentations on
psychological first aid, resiliency and evidence informed approaches
to critical incident response. Highlights included Dr. Rosalie Sukyee
KWONG - LO, M. Soc. SC., CT from the Hospital Authority of Hong Kong
who spoke about lessons learned from the SARS epidemic and how
healthcare teams in Hong Kong are preparing for response to an avian
flu pandemic. Moussa Ba, MD, MPH of the United Nations explained how
the UN is identifying mental health professionals worldwide to build
a global network of CISM responders in all 150 countries in which the
UN is represented. In a session entitled "Psychological First
Aid-Making It Work", Dr. George Everly reported on the success of his
Johns Hopkins team in developing an evidence-informed PFA training
curriculum for those with no previous disaster mental health training
or background. |
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PFA Video Presentation |
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This excellent video describes the key concepts and applications of
psychological first aid (PFA), as presented by the Substance Abuse
and Mental Health Services Administration. While presented in the
context of Mass Disasters, it's utility in the workplace will be
readily apparent. To view the video click here
video |
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Response Recipe: Ingredients of a Successful CIR Service |
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Tragedy can strike anywhere, anytime. Over the course of the last
month, CCN has responded to a wide variety of crisis scenarios --
from a school in Los Angeles to a shopping mall in Utah; from a
corporate headquarters in downtown Manhattan to a remote village in
Canada. [read more] |
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CrisisCoach for Providers |
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Please register at CrisisCoach to review knowledge base resources and
join our critical incident response community. You can participate in
Forums to share opinions and resources or ask questions of critical
incident response experts. Click here to
register.
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Conferences of Interest
CCN will be in attendance at the following conferences:
Disability Management Employers Coalition
Long Beach, CA
March 29-30
www.dmec.org
Risk and Insurance Management Society
New Orleans, LA
April 29-May 3
www.rims.org
Hope to see you there!
CCN to Attend AAS Conference
CCN's CrisisCoach Counselors will be attending the American Association of Suicidology 40th Annual Conference. This event will take place April 11-14th in New Orleans. AAS Conference
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Training Opportunities
Best Practices in Critical Incident Response for the Workplace
Date: March 9, 2007
Trainer: Craig Boden
Location: Covenant Presbyterian Church
65 Old Montgomery Highway
Birmingham, AL 35209
training
Date: March 9, 2007
Trainer: Ariel Eselevsky
Location: St. Charles Mercy Hospital
2600 Navarre Ave.
Oregon, OH 43616
training
Date: May 18, 2007
Trainer: Rod Ogilvie
Location: 27555 Diehl Road
Warrenville, IL
To Register Contact: Tracey Stills
866-317-0406
lmstills@counseling-apc.com
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