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Hello |
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 Crisis
Care Network requires its Specialists to meet rigorous training and
licensing standards as behavioral health professionals. Their clinical
expertise and experience uniquely qualify them to understand
individual/group dynamics, listen and communicate well, assess and
respond to emergent situations effectively, and outline strategies for
resiliency and recovery. They are equipped to provide in vivo
demonstrations of competent compassion and generally do so very, very
well. Conversely, that same training and experience as therapists can
uniquely limit their effectiveness if they do not adjust to the
disparities between therapeutic practice and workplace crisis response.
This issue of PracticePoints focuses upon
understanding one's role as a workplace crisis response Specialist,
identifying and meeting the objectives of the client, and practical
ethical considerations. We wish to keep you informed regarding how we
are utilizing CrisisCoach for Providers, our on-line and on-site Best
Practices in Critical Incident Response to the Workplace training, and
daily coaching/consulting to ensure that you receive evidence-informed
best practices in this important work we do together.
Best!
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Paradigm Shift- Becoming a Crisis Consultant |
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Perhaps the most challenging aspect to providing effective critical
incident response services in a workplace setting is not the power of
the event, nor the immediacy of the trauma, but our own
preconceptions of what we are charged to do. Most providers of
critical incident response services (CIRS) come from a mental health
background so it is natural for the provider to want to engage in
overtly "therapeutic" actions in their desire to bring comfort and
aid to the impacted employees. [read more]
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Avoiding Professional and Ethical Pitfalls in Workplace Crisis
Response |
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In our effort to maintain the highest professional and ethical
standards in all of the care we deliver, CCN would like to provide
these answers to the questions most commonly asked by our
specialists. While not an exhaustive list, we hope that these points
will provide additional insight and guidance regarding the many
subtleties involved in workplace crisis response:
Confidentiality:
- It is important to remember that you have 2 clients, the
organization, and the employee. [read more]
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CIR in the Workplace Case Study Video |
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To highlight the differences between crisis consulting and therapy,
CCN has developed this brief video case study. The objectives of a
CIR are clearly presented, including positioning of leadership
favorably, normalizing reactions to the event, and transitioning
people and workgroups back to either adaptive functioning or an
appropriate level of care. Both individual and organizational
recovery are facilitated when these goals are pursued appropriatly.
To view the videos click here
videos .
(Attention: this video case study depicts a re-enactment of a
shooting. View per your own discretion.)
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CrisisCoach for Providers |
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Please register at CrisisCoach to review knowledge base resources and
join our critical incident response community. You can participate in
Forums to share opinions and resources or ask questions of critical
incident response experts. Click here to
register.
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CCN to Focus Efforts on Safety with the Construction Industry
Crisis Care Network will participate in the following events during the next several months:
Travelers Safety Academy
6 Safety Day presentations to construction senior managers in February and March.
Jeff Gorter and Bob VandePol presenting.
National Safety Council - Construction
Reno, NV
February 17
Bob VandePol presenting.
Associated Construction Industries Safety Day
Cincinnati, OH
February 27
Bob VandePol presenting.
National Committee of Safety Executives
Pasadena, CA
March 29
Bob VandePol presenting.
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Related Industry Events
CCN will be in attendance at the following conferences:
Disability Management Employers Coalition
Long Beach, CA
March 29-30
www.dmec.org
Risk and Insurance Management Society
New Orleans, LA
April 29-May 3
www.rims.org
Hope to see you there!
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Training Opportunities
Best Practices in Critical Incident Response for the Workplace
Date: March 9, 2007
Trainer: Craig Boden
Location: Covenant Presbyterian Church
65 Old Montgomery Highway
Birmingham, AL 35209
training
Date: March 9, 2007
Trainer: Ariel Eselevsky
Location: St. Charles Mercy Hospital
2600 Navarre Ave.
Oregon, OH 43616
training
Date: May 18, 2007
Trainer: Rod Ogilvie
Location: 27555 Diehl Road
Warrenville, IL
To Register Contact: Tracey Stills
866-317-0406
lmstills@counseling-apc.com
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